FAQs

Have questions? We’ve got answers! Our FAQ section is designed to provide quick and clear responses to the most common questions about our services, pricing, and process. Whether you’re curious about drone filming, 360° virtual tours, professional photography, or digital solutions, you’ll find the information you need here. If you don’t see your question listed, feel free to reach out—we’re always happy to help!

Emerald equipment

Frequently asked questions

GENERAL QUESTIONS

 What services do you offer?
We offer drone photography and videography, 360° virtual tours, professional photography, website development, social media management, marketing campaigns, AI-generated artwork, and more.

Do you travel for projects?
Yes, we travel locally and internationally for projects. Travel fees may apply depending on the location.

What equipment do you use?
We use state-of-the-art drones, 360° cameras, professional DSLR cameras, and the latest software for editing and post-production.

How long have you been in business?
We have been providing professional media and digital solutions for 5 years, serving clients across various industries.

Can I customize my package?
Absolutely! We offer customizable packages to fit your specific needs and budget.

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Drone Photography & Videography

Do I need a permit for drone filming?
In most cases, we handle all necessary permits and regulations for drone operations.

Can you fly drones in bad weather?
For safety and quality reasons, we avoid flying in rain, strong winds, or other adverse weather conditions.

How long does it take to receive drone footage?
Typically, edited drone footage is delivered within 5-7 business days, depending on the project scope.

Can you film at night?
Yes, we have specialized drones and equipment for nighttime filming.


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360° Virtual Tours

How long does it take to create a 360° virtual tour?
A basic tour can be completed in 2-3 days, while more complex projects may take up to a week.

Can I add interactive elements to my virtual tour?
Yes, we can add informational points, links, and multimedia elements to make your tour more engaging.

Do you provide hosting for virtual tours?
Yes, we can host your virtual tour on our platform or integrate it into your website.


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Professional Photography

Do you offer on-location or studio photography?
We offer both! Whether you need photos at your location or in our studio, we’ve got you covered.

How many photos will I receive?
The number of photos depends on your package, but we typically deliver 20-50 edited photos for a standard session.

Can you retouch or edit photos?
Yes, we offer professional photo retouching and editing services to ensure your photos look perfect.


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Digital & Creative Solutions

How long does it take to build a website?
A basic website can be completed in 1-2 weeks, while more complex projects may take 3-4 weeks.

Do you offer SEO services?
Yes, we optimize websites and content for search engines to improve visibility and rankings.

Can you manage my social media accounts?
Absolutely! We offer social media management, including content creation, posting, and engagement.


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Pricing & Payments

What payment methods do you accept?
We accept credit/debit cards, bank transfers, and online payment platforms like PayPal.

Do you offer discounts for long-term projects?
Yes, we provide discounts for long-term or recurring projects. Contact us for more details.


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Bonus FAQ (Optional):

What if I’m not happy with the results?
We strive for 100% client satisfaction. If you’re not happy, we’ll work with you to make it right.

Do you offer rush services?
Yes, we offer expedited services for urgent projects. Additional fees may apply.

Can I see examples of your work?
Yes, check out our portfolio gallery or request specific samples related to your project.

Do you work with international clients?
Yes, we work with clients worldwide and can accommodate different time zones.

How do I get started?
Simply contact us via phone or email and we’ll guide you through the process.


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